Privacy Policy

The short version

This website sets no cookies and stores nothing in your browser. It uses a privacy-focused analytics service to count visits in aggregate — no cookies, no advertising, and no profile that follows you across other sites. That service does briefly process your IP address and browser type to do the counting; the detail is in the Analytics section below. If your browser sends a Do Not Track or Global Privacy Control signal, we turn analytics off for you entirely. There are no forms on this site; if you get in touch, you do so by email or telephone, using your own software.

The longer text below explains that in more detail, and describes what happens with information you send us directly.

Who we are

Launch MSP, LLC is a Maryland limited liability company providing managed IT, cybersecurity, compliance, and AI services to organizations in the District of Columbia, Maryland, and Virginia. We are headquartered in Maryland and trade as Launch MSP.

For any question about this policy, contact hello@launchmsp.com or call 202-524-3842.

What this website does not do

This site does not:

• set cookies, or store anything in your browser
• use advertising, or build a profile that follows you across other sites
• load fonts, scripts, or images from third-party servers
• include social media widgets or embedded players
• ask you to submit anything through a form

Page content is prerendered in advance. The site has no user accounts and no application database; a small edge function exists only to proxy analytics (see the Analytics section).

Analytics

To understand in aggregate which pages are read and where visitors come from, we use Plausible Analytics as our analytics provider. Plausible is a privacy-focused service: it uses no cookies, stores nothing on your device, and does not track you across other websites or build an advertising profile of you. Its data is hosted in the European Union.

We serve Plausible through our own domain, so your browser never connects directly to it. The tracker is written by Plausible; your browser retrieves it through our domain rather than connecting to plausible.io. To do the counting, our server forwards each page view to Plausible along with your IP address and your browser's user-agent string. Plausible uses these transiently to work out a daily count of unique visitors and to derive approximate location and device type — and, per its data policy, it does not store your raw IP address or use it to identify you. Plausible acts as our data processor here and does not use the data for its own purposes.

What is measured is limited to page views, the referring site, approximate country and device type, and interactions such as outbound-link clicks, file downloads, and (once we add forms) form submissions.

Your control. Because Plausible sets no cookies, there is no consent banner to dismiss. If your browser sends a Do Not Track or Global Privacy Control signal, we detect it and load no analytics and send no event for your visit. Analytics is not essential to the site; if you block or disable it, everything else works normally.

Information our hosting provider processes

The site is served by Cloudflare. Like any web host, Cloudflare processes the technical information your browser sends in order to deliver a page and to protect the service from abuse — typically your IP address, the page requested, the time, and your browser's user-agent string. We do not use this for marketing, we do not combine it with anything else, and we do not build profiles from it.

Information you send us directly

If you email or call us, we receive whatever you choose to include. We use it to respond to you and, where it becomes a business relationship, to provide our services. Email is handled in Microsoft 365.

We do not sell personal information, and we do not share it with third parties for their own marketing.

How long we keep things

Business correspondence is retained for as long as it is needed for the relationship it belongs to, and afterwards for the period our legal, tax, and contractual obligations require. You can ask us to delete correspondence that we are not obliged to keep.

Your choices

There are no cookies to manage and no consent banner to dismiss. You can turn analytics off entirely with a Do Not Track or Global Privacy Control browser setting — see the Analytics section above. For information you have sent us directly, you can ask what we hold, ask us to correct it, or ask us to delete it. Write to hello@launchmsp.com and we will respond.

Client data

This policy covers this website only. Information we process on behalf of clients while delivering services — including any regulated data such as CUI or PHI — is governed by the agreement with that client, not by this page.

Links to other sites

This site contains links to third-party resources, including our LinkedIn page and Plausible. Once you follow a link away from this site, the privacy practices of that service apply, not ours.

Children

This is a business-to-business site and is not directed to children.

Changes

If we add a feature that changes what is collected — a contact form or online scheduling, for example — we will update this page before it goes live and change the date at the top.